Terms of service

Terms and Conditions 

1. Acceptance of Terms

By accessing or placing an order through saltyclub.co, you agree to be bound by these Terms and Conditions in full. If you do not agree with any part of these terms, please refrain from using our website or services. Salty Club reserves the right to update or modify these Terms at any time without prior notice. Continued use of the site following any changes constitutes your acceptance of the revised Terms.

2. About Our Products

Salty Club specializes in custom, made-to-order phone cases produced through a Print-on-Demand model. Each product is manufactured specifically for you at the time of purchase. As a result, product colors may vary slightly depending on your screen settings and the printing process. We make every effort to ensure that product images accurately represent the final item, but minor variations are inherent to the nature of custom printing.

3. Order Processing

Orders are processed within 2–3 business days after payment confirmation. Once your order enters production, it cannot be modified or cancelled. Please review your order carefully before completing your purchase, including the selected model, design, and shipping address.

4. Payments

All transactions are processed securely through our payment providers: dLocal Go and PayPal. By completing a purchase, you confirm that you are authorized to use the payment method provided. Salty Club does not store any payment card information. All prices are listed in USD.

5. Shipping

We currently ship to the United States only. We are working to expand our shipping destinations in the near future. Estimated delivery times are provided at checkout. Once your order has been dispatched, you will receive a tracking number via email. Salty Club is not responsible for delays caused by postal services or circumstances beyond our control.

6. Returns, Exchanges & Refunds

Due to the custom and made-to-order nature of our products, we do not accept returns or exchanges, and we do not issue refunds, except in the case of a manufacturing defect or an error on our part (e.g., wrong item shipped, printing error, or damaged product upon arrival).

If you receive a defective or incorrect item, you must contact us within 7 days of delivery at support@saltyclub.co with:

  • Your order number
  • A clear description of the issue
  • Photographic evidence of the defect or error

Upon review and approval, a refund will be issued for the affected item. We reserve the right to deny claims that do not meet the above criteria.

7. Intellectual Property

All content on saltyclub.co, including but not limited to designs, images, and text, is the property of Salty Club. Unauthorized reproduction or use of any content is strictly prohibited.

8. Limitation of Liability

Salty Club shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability shall not exceed the amount paid for the specific order in question.

9. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy, available on our website. We are committed to protecting your data and will never sell or share your information with third parties without your consent.

10. Contact Information

Customer support: support@saltyclub.co 

Website: saltyclub.co

 

Last updated: July 1, 2026 .